Privacy Policy

This Privacy Policy explains what information the BassHawk application, website, and related services (the “Service”) collect, how we use it, and the choices you have. The Service is operated by Fish & Game Intelligence LLC, doing business as BassHawk (“we,” “us,” or “our”). It should be read together with our Terms of Use. Questions: [email protected].

1. What we collect

• Account information. Your email address and a password, which is stored only as a secure hash by our authentication provider. We never see it in plain text.
• Your lakes and settings. Your home lake, favorite lakes, and app preferences, so the Service opens where you fish.
• Your fishing log. Catches, trip notes, custom spots, and saved plans you choose to add, including the conditions recorded with a catch. Your log is private to your account.
• Location, only when you use it. If you use a location feature (for example “find lakes near me” or showing your position on the map), your device shares your approximate or current location for that feature. We do not track your location in the background, and you can decline or turn off location access in your browser or device settings at any time.
• Usage events. Basic records of how the app is used (for example which lake or map layer was opened), tied to your account. We use them to fix problems and decide what to build. They are deleted automatically after 90 days.
• Email signups. If you sign up for a lake report on our website without an account, we keep your email address, the lake you chose, the date, and a one-way hash of your IP address combined with the day. That hash is used only to stop automated abuse of the form and cannot be turned back into your IP address.
• Purchases (once paid plans launch). Your plan, its status, and renewal dates. Card and payment details are handled by the payment processor or app store; we never receive your full card number.
• Technical data. Like any website, our hosting provider processes your IP address, browser type, and request logs to deliver pages and protect the Service from attack.

2. How we use it

We use this information to run the Service for you: to sign you in, show your lakes, spots, and log, build guide reports and plans for the lakes you fish, send the emails you asked for, process purchases, provide support, keep the Service secure, and improve it. As our Terms of Use explain, our staff can view account activity and logged content when needed for support, troubleshooting, and testing.

3. What we don’t do

• We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising.
• We do not run third-party advertising pixels or ad trackers.
• We do not show your log, spots, or catches to other users.

4. Service providers we use

We rely on a small number of providers that process data on our behalf, only to operate the Service and under their own security and privacy commitments:

• Supabase — database and account sign-in.
• Cloudflare — website hosting, content delivery, security, and email forwarding.
• Anthropic — generates the written guide reports and chat answers. It receives lake conditions and the question being answered, not your password or payment details.

Used once paid plans and the mobile apps launch:

• Stripe — web payments and subscription billing.
• RevenueCat — manages subscriptions bought in the mobile apps.
• Apple App Store and Google Play — in-app purchases and app distribution, under Apple’s and Google’s own privacy policies.
• Resend — sends account and lake-report email.
• Sentry — crash and error reports, so we can fix bugs.
• Google Firebase — delivers push notifications to the mobile apps.

We may also disclose information if required by law, to protect the rights or safety of others, or as part of a sale or reorganization of our business, in which case this policy continues to apply to it.

5. Email and unsubscribing

Every lake-report email includes an unsubscribe link that works without signing in, and you can choose to stop one lake or every lake. You can also email [email protected] to be removed. We may still send messages about your account or purchases (such as receipts or renewal reminders) while you have one.

6. How long we keep it

• Account data, lakes, settings, and your log: until you delete them or delete your account.
• Usage events: 90 days.
• Email signups: until you unsubscribe. We keep a record that an address unsubscribed so we do not email it again.
• Purchase records: as long as tax and accounting law requires.
• Server and security logs: for the short periods our providers retain them.

7. Deleting your account

You can delete your account at any time in the app: open the menu and choose Delete account, then confirm. This permanently deletes your account and everything saved to it — custom spots, catch log, plans, favorite lakes, settings, and usage events — and marks your email unsubscribed from lake reports. It cannot be undone. You can also email [email protected] from the address on your account and we will delete it for you.

Deleting your account does not cancel a subscription billed by Apple or Google. Cancel it in your store subscription settings as well.

8. Your privacy rights

Depending on where you live, including California (CCPA, as amended by the CPRA), Texas (the Texas Data Privacy and Security Act), and other US states with similar laws, you may have the right to:

• know what personal information we hold about you and get a copy of it;
• correct inaccurate information;
• delete your personal information;
• opt out of the sale of personal information, targeted advertising, or profiling (we do none of these); and
• not be treated differently for using any of these rights.

How to make a request. Email [email protected] with “Privacy request” in the subject, and say what you are asking for. To protect your account, we will confirm the request comes from you, usually by replying to the email address on the account. You may use an authorized agent, who must show us your written permission. We respond within 45 days, and will tell you if we need more time as the law allows. If we deny your request, you can appeal by replying to our decision, and we will answer the appeal within 60 days. If you are not satisfied, you may contact your state attorney general.

9. Security

We use encryption in transit, access controls that keep each person’s data private to their account, and providers with strong security practices. No system is perfectly secure, so we cannot guarantee it, but we will notify you as the law requires if a breach affects your information.

10. Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, contact [email protected] and we will delete it.

11. Changes

We may update this policy as the Service changes. Material changes will be posted here with a new effective date, and where the change is significant we will also tell you in the app or by email.

12. Contact

Fish & Game Intelligence LLC, d/b/a BassHawk. Privacy questions and requests: [email protected].